The Plus Minus Code School Program website terms of use and privacy policy

By using the Plus Minus Code School Program Website, you are accepting the practices described in this Privacy Policy. These practices may be changed from time to time, but any changes will be notified by e-mail to Users, or directly notified to schools and parents. You are welcome to review the Privacy Policy whenever you visit the Website to make sure that you understand how any personal information you provide will be used.

We may collect information, including personal information and data. We are committed to safeguarding this information for the protection of any User that visit our Website. Unless expressly requested, we will only collect, store and process information in the following Privacy Policy. The following Privacy Policy has also been developed to adhere to best practice and standards, like the EU General Data Protection Regulation (GDPR).

1.Information we may collect from you:

We may collect and process the following data about you as part of our Service to you:

  • contact information;
  • registration information;
  • your name, email address and photo;
  • school information when applicable;
  • details of your visits to Our Website including, but not limited to, traffic data, location data and the resources that you access;
  • information about your experience with our Services;
  • billing information and payment processing details;
  • if you contact us, we may keep a record of that correspondence;
  • your progress data and EQ test results;
  • any other personal information requested by our Services.

2.Passive Information Collection, IP addresses & Cookies:

Like most websites, we use Google Analytics (GA) to track user interaction. This data is used to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.This will help us improve our service to better serve you.

We may collect information about your computer, including your IP address, operating system and browser type to provide you with a customized experience and the right information.

Our Website uses cookies to distinguish you from other Users of the Plus Minus Code School Program Website. This helps us to provide you with a secure experience when you browse our Website and also allows us to improve it.

The access points may be by visiting the Website directly; via another website; or from an email sent to you from us. By accessing from any of these points you consent to the collection of such data and personal information.

3.Where and why we store your personal information:

The data that we collect from you may be transferred to and stored in our servers in Canada. All international Users consent to having their information transferred and processed in Canada.

The data and personal information collected is used and disclosed for the following primary purposes:

  • to provide the Application Services;
  • to allow Users to follow their own progress and improve their Emotional Intelligence (EQ) through the Services provided on the Website;
  • to allow Schools, Teachers and Parents to follow the progress of their Students for educational purposes;
  • to provide third parties with statistical (non individual) information about our Users only in line with this Privacy Policy and provided that no individual users are identified;
  • to maintain a positive User relationship;
  • to keep the Website secure and assist in preventing fraud;
  • to provide updates on the program, special offers and newsletters;
  • to improve our Services and Website.
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer;

4.Protection of data

All information you provide to us is stored on our secure servers in Canada. Any payment transactions will be encrypted and processed by the mentioned processors in section 6. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. You are not to share a password with anyone.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security precautions to prevent unauthorized access.

5.Disclosure of your information

We do not routinely disclose personal information to other organizations unless:

  • required by law;
  • use or disclosure is permitted by this Privacy Policy;
  • to protect the rights, property or personal safety of any member of the public or one of our Users;
  • you give your consent.

We use a number of third parties to process personal data on our behalf to provide the features of our website. Those sub-processors and the services they provide are listed below:

Your personal identifiable information is kept secure. Source Code Foundation employees may access that information for the purpose of technical assistance.

In the case of student accounts linked to a parent, teacher of school, that parent, teacher or school will have access to this information. It is their responsibility to keep the information secure and confidential.

All emails and newsletters from this Website allow you to opt out of further mailings.

6.Your rights

You have the right to ask us to provide you with any personal data we hold. We will provide you with such information provided that you:

  • Instruct us in writing;
  • Supply appropriate evidence of your identity;
  • Apply it for relevant reasons and purposes (educational or legal).

We have the right to withhold such personal data to the extent permitted by applicable law.

7.Data Retention

To meet legislation guidelines we retain your information for as long as needed to provide you the Services. If you no longer wish to use the Services you can cancel your Service pursuant to our Terms on our Website. Following a cancellation however we may need to retain some information to meet legislation guidelines that survive the agreement of these Terms.

8.Data Subject Rights

If you are an EU citizen and you wish to request that we a) identify the personal information we have about you; b) delete the personal information we have about you; or c) exercise any other data subject right you may have under applicable law, please email us at and we will work with you to comply with your request as legally required.

The Plus Minus Code School Program processes personal data only on documented instructions from the controller;

We ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

The Plus Minus Code School Program takes Technical and Organizational measures in accordance with Article 32 of the GDPR;

The Plus Minus Code School Program assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of processing and the information available to the processor;

The Plus Minus Code School Program will, at the choice of the controller, which should be exercised via the Service or by emailing the choice to, delete or return all the personal data to the controller after the end of the provision of services relating to processing, and will delete existing copies unless Union or Member State law requires storage of the personal data;

The Plus Minus Code School Program will make available to the controller all information necessary to demonstrate compliance with the obligations laid down in Article 28.3 of the GDPR and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller.

9.Changing and updating information

Information collected and stored by us may be updated or changed if required. If not possible on the Website, you can do this in writing by contacting us at Furthermore, if deletion of information is required, it needs to be completed in line with our Terms and this Privacy Policy. Legislative requirements may exist that require a longer retention period of this information.


If at any time you want to know what personal information we hold about you, feel free to contact us by writing to Any complaints or concerns can also be submitted in writing to the above email address.

Updated: 2019/08/21